Quick answer
Raise a Concern is the confidential channel for grievances and POSH complaints. Submit with your name or anonymously — anonymous cases get a tracking token for follow-up. Only the designated committee sees the case; they investigate with deadline tracking, add notes, and record a formal outcome you can read from your tracker.
Submitting
Raise a Concern asks for the details and whether to include your identity. Anonymous submissions display a one-time tracking token — store it somewhere safe. Use the tracker on the same page to check status any time.
The committee side
Members configured under the committee settings see all open cases at Concerns → Committee: acknowledge, investigate with internal notes, watch statutory deadlines (the SLA sweep alerts on approaching POSH timelines), and close with a recorded outcome. Every step is timestamped for compliance.
Frequently asked questions
- Can I raise a concern anonymously?
- Yes. Anonymous submissions get a private tracking token — save it; it's the only way to check status and read the committee's updates without revealing your identity.
- Who sees my concern?
- Only the grievance committee members configured by your organisation. Concerns never appear in the general helpdesk queue.