How can we help you today?
Step-by-step guides, plain-language FAQs, and the same content surfaced contextually inside the product. Designed for admins, managers, and employees.
Prefer structured documentation? The same guides are organised into tutorials, how-to, reference and explanation at /docs.
Browse by module
Getting started
Set up your account, roles, and first steps.
8 articles
Onboarding
Bring new hires into ASHR.work.
4 articles
Employees & directory
Add people, browse the directory, and edit profiles.
3 articles
Leave management
Apply, approve, and track time off.
6 articles
Attendance
Daily punches, regularisation, and attendance review.
3 articles
Shifts & scheduling
Shift templates, rosters, and schedule management.
2 articles
Performance appraisals
Self, manager, and peer reviews.
5 articles
Goals & OKRs
Objectives with measurable key results, checked in on through the period.
2 articles
1:1s
Shared agendas, private notes, and action items that carry forward.
2 articles
Feedback on demand
Ask any colleague for feedback on a topic; they answer once, you and your manager read it.
2 articles
Skills
A skill library with five levels; self and manager assessments, and a team matrix.
2 articles
Calibration
Comparing ratings across a review cycle before they are published.
2 articles
Signature check-ins
Weekly values-based reflections, answered in Slack.
1 article
For managers
Your team overview and continuous feedback.
2 articles
Admin console
Org setup, roles, and configuration.
18 articles
Documents & letters
Personal vault and template generation.
4 articles
Policy acknowledgements
Reading a policy and confirming it, with the version you read pinned to the record.
2 articles
Compensation review
Compensation cycles: managers propose, payroll admins approve, apply to payroll on the effective date.
2 articles
Organisation chart
Visual reporting hierarchy.
1 article
Holiday calendar
Regional holidays and countdowns.
2 articles
Reports & analytics
Headcount, leave, and performance KPIs.
5 articles
Slack app
Leave, approvals, and check-ins without leaving Slack.
1 article
Your settings
Profile, notifications, security, and appearance.
5 articles
Mysty assistant
The in-app assistant: how-to answers, opening a page, and admin lookups.
1 article
Recruitment / ATS
Job openings, pipelines, interviews and offers.
2 articles
Offboarding & exit
Resignations, clearance and full & final.
2 articles
Talent matrix (9-box)
Performance-vs-potential succession planning.
1 article
Career growth plans
Individual development plans and check-ins.
1 article
Payroll & compensation
Salary structures, runs, payslips, tax and adjustments.
4 articles
Contractor payouts
Hourly and fixed-fee payouts with 194J/194C TDS and payment advices.
1 article
Expenses
File a claim, get it approved, and track it through to reimbursement.
2 articles
Benefits
The plans your organisation offers, and who is enrolled in each one.
2 articles
Announcements & feed
Company posts, reactions, kudos and celebrations.
2 articles
Recognition
Give kudos tied to company values, straight to the feed.
1 article
Pulse
Short recurring pulses, answered anonymously, with a trend per question.
2 articles
Asset management
Track devices and equipment across their lifecycle.
2 articles
Helpdesk
Employee tickets, SLAs and the agent queue.
2 articles
Concerns & grievances
Confidential grievance and POSH committee workflows.
2 articles
Surveys & eNPS
Pulse surveys, cycles and engagement trends.
2 articles
FAQs
Frequently asked questions.
2 articles
Concepts explained
Plain-language explainers of how ASHR.work works.
2 articles
Integrations
What is connected in your workspace — API keys, webhooks, Slack, Finocket, Demystify ID, Miatz.
2 articles
Developers & API
Generate API keys, use the API, OAuth2, and webhooks.
4 articles
Popular guides
Admin console
How do I run an access review?
An HR admin opens an access review campaign, decides keep, renew or revoke for each grant, and closes it. Grants left undecided expire on close.
Admin console
How do I register and govern AI workers (agents)?
Give each AI agent a profile with default-deny allowlists, approve its prompt versions with a second person, roll back, and pull a kill switch.
Admin console
Where do I see the admin audit log?
The audit log is a permanent record of important admin actions, showing who did what and when, for your org only.
Admin console
How do I set my organisation's branding?
Set your workspace's app name, logo, favicon, primary colour and login tagline — applied across the header, sidebar and login screen.
Admin console
How do I build and launch a review cycle?
Build reusable appraisal templates from a shared question bank, set the rating scale and a submission deadline, then launch a review cycle for a period.
Admin console
How do I configure workforce types?
Six worker types — full-time to vendor worker — each with its own pay model, module eligibility, notice, durations and onboarding steps, editable per organisation.