ASHR.work Help Center

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Step-by-step guides, plain-language FAQs, and the same content surfaced contextually inside the product. Designed for admins, managers, and employees.

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Admin console
How do I set up my organisation structure in ASHR.work?
Build your reporting hierarchy, assign managers, and define departments inside ASHR.work. The org chart and every role gate use this structure.
Announcements & feed
How do announcements and the company feed work?
Post company announcements with scheduling, pinning and acknowledgements; the feed also carries kudos, birthdays and work anniversaries automatically.
Performance appraisals
How does the appraisal cycle work in ASHR.work?
ASHR.work runs quarterly appraisals with self-review, manager rating, and 360° peer feedback. Ratings use a 5-point scale across five criteria.
Asset management
How do I track company assets and assignments?
Register laptops, devices and equipment in categories, assign them to employees with acknowledgement, and keep a full timeline until return or retirement.
Concerns & grievances
How do I raise a confidential concern or grievance?
Submit grievances — including POSH complaints — confidentially or anonymously with a tracking token; a designated committee investigates with deadlines and recorded outcomes.
Documents & letters
How do I generate HR letters on company letterhead?
Create letter templates with placeholders, generate personalised letters for employees, and download branded PDFs styled by your letterhead settings.