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How do I give new joiners an induction checklist by department or role?

Pick an onboarding checklist for each department or designation. Each task has an owner, a due date counted from the joining day, and is ticked off with evidence where you ask for it.

~3 min read · For admin · Updated 6 Nov 2026

Quick answer

Go to Admin → Lifecycle, and under Induction templates by department and role pair a department, a designation or both with an onboarding template. When someone with a matching profile is hired, their checklist opens with each task's owner and due date already set, and you track completion on the case.

What a task holds

Every task in a template has a title, an owner role (for example HR, IT or the manager), a due offset in days from the day the case opens, and an optional evidence requirement. The case keeps each task's status, who completed it and when.

Letters

Offer and appointment letters are not part of the checklist. They live under Documents, use merge fields such as the employee's name and joining date, and download as PDF.

Frequently asked questions

Which assignment wins when several match?
The most specific one. A department and designation together beat a designation alone, which beats a department alone. Matching ignores capital letters and extra spaces.
What if no assignment matches?
Nothing opens automatically and the hire is unaffected. You can still open a case by hand from the Lifecycle page.
Where are the offer and appointment letters?
Under Documents. Letter templates fill in the joiner's name, designation, joining date and more, and each letter can be downloaded as a PDF. See "Generating letters".