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How do I see my shifts and request a swap?

Open Shifts to see your published weekly schedule and upcoming shifts. Need a change? Use Swap on any shift to send a request to your manager.

~2 min read · For all · Updated 1 Aug 2026

Quick answer

The Shifts page shows your published schedule — a week strip with the shift (or weekly off) for each day, plus a list of your upcoming shifts. If you need a change, click Swap on any shift, add a short reason, and it goes to your manager to reassign or decline.

Your schedule

Open Shifts. The week strip shows Monday–Sunday with the shift assigned to each day (its name and colour) or a weekly off. Move between weeks with the arrows — you'll see a week once your manager has published it.

Requesting a swap

  1. Find the shift

    On the week strip or the Upcoming list, click Swap.
  2. Add a reason

    A short note helps your manager decide.
  3. Send

    Track it under “My swap requests”. You'll be notified when it's approved or declined.

Frequently asked questions

Why can't I see next week yet?
You only see a week once your manager publishes it. Draft rosters stay hidden until then. Use the arrows to move between published weeks.
How does a swap work?
Open Shifts, find the shift, and click Swap. Add a short reason and send it. Your manager either reassigns the shift or declines, and you get a notification either way.